Emma.ai – what is it?
With Emma.ai, customers book appointments directly into your calendar, with travel time or buffer time added automatically. It connects with all your calendars and adds accurate travel times automatically to your schedules.
How to get started with Emma.ai & Chatagents.com.
Among the various features Emma.ai offers, ChatAgents can help you schedule appointments for your clients on your behalf.
If you do not already have a Emma.ai account, sign up at https://my.emma.ai/sign_up, or log in at https://my.emma.ai/.
Once you have completed the signup process and done the basic profile setup, you should see the main dashboard.
How can I allow ChatAgents to schedule appointments on behalf of my clients with Emma.ai?
To schedule appointments with Emma.ai on behalf of your client, our agents need access to your calendar link. All we need is the direct link to your booking calendar. The following steps will show you how to retrieve your direct calendar link and share it with us.
Log in to your Emma.ai account: https://my.emma.ai/
In the left navigation, click Settings > URLs to see the link of your booking calendar:
Click to copy link.
How to send your booking link to Chatagents.com
Please share your booking calendar link by logging into the integration page of your Chat Agents account. To do this, go to https://my.chatagents.com/ in your Chat Agents dashboard and go to “Integrations,” which should open https://my.chatagents.com/integrations.
Look for Emma.ai and check the “Activate” box.
Then click on the “Help Icon” next to activate and a form should open.
Paste the link you copied from Emma.ai and any messages or special instructions you want to send to our chat agents into this form.
Once you do this, our support team will set it up, usually within 24 hours. Once set up, our chat agents can now start scheduling appointments, either by sharing the link with chat visitors so they can book an appointment with you, or by asking for the details and scheduling your appointment for them.
If you have any questions or need help integrating Emma.ai or other apps with your Chat Agents account, please contact us through the help section on your Chat Agents dashboard – we will be happy to do it for you, at no additional cost.
